Privacy Policy for Tico’s Coffee Roasting Co.
Effective Date: March 31, 2026
At Tico’s Coffee Roasting Co., your privacy matters to us. We’re a small family business in Aumsville, Oregon, roasting high-quality coffee and sharing it with coffee lovers across the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://ticoscoffee.com (or our staging site), shop with us, sign up for our newsletter, create an account, or otherwise interact with our services.
We only ship within the United States, including to California. We do not target or knowingly collect data from children under 13.
#### Information We Collect
We collect information in a few ways:
**Information You Provide Directly**
When you make a purchase, create an account, sign up for our newsletter or subscriptions, fill out a contact/wholesale/inquiry form, or communicate with us, we may collect:
– Name
– Shipping and billing address
– Email address
– Phone number
– Payment information (processed securely by our payment providers — we do not store full credit card details)
– Order details and preferences (including subscription or roast preferences)
– Any other information you voluntarily share in forms or messages
**Information Collected Automatically**
When you visit our site, we (and our service providers) automatically collect certain data through cookies, server logs, and tools like Google Analytics and reCAPTCHA:
– IP address
– Browser type and device information
– Pages viewed, time spent on our site, and navigation paths
– Referring website
– General location data (city/region level, not precise GPS)
We use **cookies** (small text files stored on your device) for essential site functions (like remembering your cart), analytics, and to improve your experience. Some cookies are necessary for the site to work properly; others help us understand how people use our site.
#### How We Use Your Information
We use the information we collect for the following purposes:
– Processing and fulfilling your orders, including subscriptions
– Sending order confirmations, shipping updates, and handling customer service requests
– Communicating with you about your account or inquiries
– Sending marketing emails, newsletters, and promotions (only if you’ve opted in or haven’t opted out)
– Improving our website, products, and customer experience
– Running targeted advertising (now or in the future via platforms like Meta, Google, or TikTok)
– Preventing fraud, ensuring site security, and complying with legal obligations
#### How We Share Your Information
We **do not sell** your personal information to any third parties, and we do not “share” it for cross-context behavioral advertising in a way that requires opt-out under California law.
We may share your information only with trusted service providers who help us operate our business. These include:
– Payment processors (Stripe, PayPal, WooPay)
– Shipping carriers (USPS, UPS)
– Email marketing and CRM tools (Fluent CRM)
– Analytics and security services (Google Analytics, reCAPTCHA)
– Hosting and website platform providers (WordPress/WooCommerce)
These service providers are contractually obligated to use your data only for the purposes we specify and to protect it appropriately. We do not allow them to use your personal information for their own marketing purposes.
We may also disclose information if required by law, to protect our legal rights, or in the event of a business transfer (such as a merger or acquisition).
#### Cookies and Tracking Technologies
We use essential cookies for site functionality, as well as analytics cookies (via Google Analytics) to understand visitor behavior and improve our offerings. In the future, we may add advertising cookies for targeted ads.
You can manage or disable cookies through your browser settings. Note that blocking certain cookies may affect how the site works. We may add a cookie preference center in the future for easier control.
#### Your Rights and Choices
**Marketing Emails**
You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of any email we send. Even after unsubscribing, we may still send transactional emails (e.g., order confirmations).
**Access, Correction, and Deletion**
You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion (subject to certain exceptions, such as legal or accounting requirements).
If you are a California resident, you also have rights under the California Consumer Privacy Act (CCPA/CPRA) to know what personal information we have collected, request deletion, and opt out of any future “sale” or “sharing” of your data (though we do not currently sell or share data in that manner).
To exercise these rights, please contact us at the details below. We will respond within the time required by applicable law.
We do not discriminate against you for exercising your privacy rights.
#### Data Security
We take reasonable measures to protect your information, including:
– SSL/HTTPS encryption on all pages
– Secure payment processing through our providers
– Password-protected customer accounts
However, no system is completely secure. We cannot guarantee absolute security, and you transmit information at your own risk. We do not send sensitive payment information via email.
#### Data Retention
We keep your personal information only as long as necessary for the purposes described in this policy or as required by law (for example, for tax, accounting, or warranty purposes). Order and subscription data is typically retained longer than browsing data.
#### Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those external websites.
#### Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the new version here with an updated effective date. We encourage you to review it periodically. If we make material changes, we will notify you by posting a prominent notice on our site or by other reasonable means.
#### Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
Tico’s Coffee Roasting Co.
PO Box 416.
Stayton, OR 97383
Email: hello@ticoscoffee.com
Contact form: https://ticoscoffee.com/contact
